Last Updated: May 16 2025
Dear User (hereinafter referred to as "User" or "You"), we are delighted that you have chosen to join JoyShort!
We collect user data to optimize product experience and enhance service quality. Through data analysis, we continuously improve platform functions and create a safer and more engaging digital environment.
During service usage, the system may collect various types of information related to you, including but not limited to usage behavior data and device characteristics. In accordance with current privacy protection regulations, information that can identify your identity is regarded as personal data and will be strictly protected. We only collect data necessary to fulfill service functions and ensure the security of data processing through technical measures.
In the course of our operations, we may collect, use, and retain multiple categories of your data. Based on business needs such as preventing and handling fraudulent activities, ensuring security and resolving technical issues, completing account registration, activation, and management, and billing for products and services; as well as complying with various laws, regulations, guidelines, and requirements of applicable government agencies, courts, law enforcement agencies, or other regulatory bodies, you may be required to provide data, including but not limited to:
Contact Information: Including account name and email address;
Third-Party Social Media Platform Shared Data: Such as account login name, profile picture, contact information, and language preferences;
Account Details: Including account names, user IDs, and/or service numbers associated with services registered on JoyShort;
Device Information: Hardware model, operating system and version, GAID (Google Advertising ID)/IDFA (Identifier for Advertisers), settings configuration, software, and mobile network configuration;
Payment Information: Such as credit card numbers or third-party payment platform accounts (e.g., Apple Pay, Google Pay, etc.), used solely for payment verification—we do not store your full payment credentials;
Service Usage Information: Such as regional information;
Compliance Data: Data required by applicable government agencies to help us comply with laws, regulations, rules, judgments, or court orders.
We collect and use your data to provide you with a better service experience while ensuring account security and normal functionality.
2.1 Account Registration and Login
Basic Information: When you register or log in, we collect necessary information such as email, username, language preferences, and profile picture to create and manage your account.
Third-Party Login: You may choose to log in via supported third-party platforms (e.g., Google, Apple, Facebook, etc.). In such cases, we will obtain relevant information (e.g., username, profile picture, email) based on your authorization to quickly complete account linking.
2.2 Search and Content Recommendations
Search Records: When you use the search function, we collect your search keywords, browsing history, and interaction frequency to optimize search results and recommend content more aligned with your needs.
Personalized Recommendations: Based on your interest tags, browsing habits, and device information, we may use algorithmic analysis to provide more accurate content recommendations.
2.3 Recharge and Inquiry Services
When you use subscription/purchase functions within the app, we may collect the following information to provide complete subscription services:
Types of Information Collected:
Account information: including username, email, etc.
Payment information: such as credit card numbers or third-party payment platform accounts (e.g., Apple Pay, Google Pay, etc.).
Subscription records: including subscription type, activation date, expiration date, and order status for easy viewing and management.
Purchase records: including order number, purchase type, and order status for easy inquiry.
Purpose of Information Use:
Subscription management: ensuring normal use of purchased subscription services.
Payment and renewal: processing payments, automatic renewals (where applicable), and order inquiries.
Recharge and purchase: processing payments, unlocking episodes, and order inquiries.
Service notifications: sending subscription status reminders (e.g., renewal prompts, service changes, etc.).
2.4 Video On-Demand and Subscription/Purchase Services
Content Access: We record your viewing history, subscribed content, and unlocked episodes to provide a smooth on-demand experience and personalized recommendations.
2.5 Account Security and Function Optimization
Log Information: Including login status, IP address, device type, access time, and page 停留时长 (time spent on pages) to detect abnormal logins and optimize service stability.
Device Information: With your authorization, we may collect device model, operating system version, and network environment to ensure app compatibility and performance.
2.6 Service Improvement and Data Analysis
Experience Optimization: We may analyze user behavior data (e.g., click-through rates, usage frequency) to optimize product functions.
Software Updates: To ensure you use the latest version, we may push version update reminders.
2.7 Clipboard Data
To enable convenient operations, we may access and use your device’s clipboard data only in the following scenarios:
Providing Specific Functions: When you use our app for paste, copy, or cut operations, we may read clipboard data to optimize the experience, such as auto-pasting or quick form-filling based on content.
Experience Optimization: Analyzing clipboard data to enhance functionality without collecting or storing sensitive personal information, nor sharing it with third parties.
2.8 Third-Party SDK Technical Services
To ensure normal product functionality, we integrate SDK technical services. When accessing third-party SDKs, the third-party platforms may collect the following information based on their operations, adaptation, and compliance requirements:
Device Information: Such as device brand, model, operating system and version, system language, time zone, screen parameters, CPU, etc., to ensure service security, risk control, and precise short drama/story recommendations.
Network Information: Including IP address and WiFi status to adjust services based on network changes and ensure operation quality and efficiency.
App Information: App version and package name to support service security and risk control.
Service Content Information: Browsing and click records, as well as operation logs, to help developers optimize players and deliver precise short drama recommendations.
We process your data for two primary purposes: fulfilling contracts with you, providing services, and complying with legal requirements; and pursuing legitimate business interests, such as optimizing services and creating personalized experiences. This includes:
Service Provision: Verifying identities, customizing functions, processing transactions, and enhancing your usage experience.
Security Assurance: Monitoring anomalies to protect service security and prevent abuse risks.
Analysis and Optimization: Gaining insights into usage patterns to improve apps and functions.
We highly value your privacy and will not share your personal information with third parties outside JoyShort without your consent. However, limited data sharing may occur in the following necessary scenarios:
4.1 Necessary Service Support
Basic Service Provision: To implement core functions (e.g., payment processing, data analysis), we may share necessary information with carefully screened partners.
Service Optimization: To continuously improve service quality, we may share de-identified usage data with technical service providers.
4.2 Legal and Security Requirements
Legal Compliance: When required by judicial authorities or to comply with applicable laws and regulations.
Rights Protection: To safeguard the legal rights of users, the public, or the platform and prevent fraudulent activities.
4.3 Commercial Cooperation
Marketing Promotion: May share promotion effect data with marketing partners (excluding directly identifiable personal information).
4.4 User Rights Protection
Dispute Resolution: Assisting in resolving disputes at your request.
Guardian Requests: Responding to legal requests from guardians after verifying their identity.
Your data may be transmitted, stored, or processed outside your country or jurisdiction. Providing your data signifies your consent to such transfers.
We understand the importance of data security and have implemented measures to protect your information, though no electronic storage or transmission method can guarantee 100% security. You must also properly safeguard your account credentials to avoid leaks.
6.1 Data Retention Periods
Necessary data will be retained for the duration of your account’s validity.
After account deletion, data will be retained for a period as required by law and business needs.
Anonymized data may be used for statistical analysis.
6.2 Third-Party Service Notice
When you access third-party services through JoyShort, we are no longer responsible for your activities on third-party platforms. We recommend reviewing third-party privacy policies and protecting your personal information submitted there.
Under applicable laws and regulations, you are fully entitled to the following rights regarding your personal information:
Access Rights: You may view your personal information at any time to understand its details and status.
Correction/Modification Rights: If you discover errors or need to update personal information, you may make corrections to ensure accuracy.
Deletion Rights: In compliance with legal conditions, you may request the deletion of personal information.
Withdrawal of Consent: You may withdraw previously granted consent for certain permissions or information processing at any time.
Unsubscription/Notification Rights: You may opt out of specific subscription content or notification messages.
Personalized Content Choices: You may select content aligned with your interests to customize your experience.
Data Download Rights: You may download and retain personal information for future reference or use.
Restriction/Refusal of Processing: You may restrict or refuse our processing of your personal information.
JoyShort is not intended for children under 13 or below the minimum age required by laws in your jurisdiction. We do not knowingly collect information from such minors. If you are below the minimum age, do not use our products or provide personal information. If you suspect we hold information of a minor, contact us via the privacy policy’s contact details; upon discovery, we will immediately delete the information and close related accounts.
If you are of minimum age but a minor, a parent or legal guardian must act as your representative to use JoyShort. You should read the privacy policy under their supervision, provide personal information only after obtaining their consent, and both you and your guardian accept this privacy policy.
9.1 Information Security and Risk Notice
We adhere to legal standards and strive to protect your privacy, implementing multi-layered safeguards to minimize risks of unauthorized access, data breaches, abuse, or loss. However, due to technical complexities and potential risks, we cannot guarantee absolute immunity from all security threats.
9.2 User Responsibilities
You must ensure all information submitted during product or service use is true, legal, and complete. You bear full responsibility for any adverse consequences arising from inaccurate, illegal, or incomplete information. Additionally, securely manage your account and password—choose strong passwords and avoid logging in from unsafe environments to prevent personal rights violations due to account leaks.
9.3 Third-Party Services
Our products/services integrate third-party services (e.g., third-party login channels, advertising, functional plugins). Since third parties may access your information, carefully review their privacy policies to understand data processing rules. We are not directly liable for personal information leaks or other damages caused by third-party services but will assist you in pursuing legal remedies.
9.4 Force Majeure
In the event of force majeure (e.g., natural disasters, large-scale cyberattacks, policy changes), we will promptly activate emergency plans to mitigate losses. However, we cannot be held liable for damages directly or indirectly caused by such events as per legal norms.
9.5 Governing Law and Dispute Resolution
This privacy policy and its application in service operations are governed by applicable laws. Disputes arising from policy interpretation or service processes shall be resolved in accordance with legal provisions and procedures to ensure fairness.
We reserve the right to periodically modify or revise this privacy policy through notices and/or other reasonable means. We encourage you to review updated content regularly.
Continued use of our services after any updates constitutes your acceptance of the revised policy.
If you have any questions or suggestions about our privacy policy or services, please email our customer service at: [service@joyshort.com]