Terms of Service

Last Updated: May 16 2025

Dear User (hereinafter referred to as "User" or "You"), we are pleased that you have chosen to join JoyShort! Before you log in to, access, or use the platform and the products and services (hereinafter referred to as "Services" or "JoyShort") provided by us and our affiliated companies (hereinafter referred to as "We" or "Us"), please carefully read these *Terms of Service* (hereinafter referred to as the "Terms"), particularly those that may limit our liability or involve your material rights. If you do not agree to these Terms, you must not use the Services. Your use and/or continued use of the Services constitutes your acceptance of all Terms.

1. Eligibility for Use

By registering to use the Services and/or publish online content ("Account") or otherwise using the Services, you represent that:

- You are at least 13 years old (16 years old or the applicable minimum age in the EU/EEA), and you fully understand and agree to these Terms of Use;

- If you are under 13 years old (or under 16 years old in the EU/EEA), your legal guardian has reviewed and agreed to these Terms.

If you do not understand or agree to these Terms of Use, do not use the Services. If you disagree with these Terms of Use, you are not authorized to access or use the Services. Use of the Services is prohibited in the following cases.

JoyShort may add, change, or remove any part of these Terms of Use at any time without prior notice. Any changes to the Terms posted on this page will apply once published. Continuing to use JoyShort after any changes are published constitutes your acceptance of those changes. JoyShort may also add, change, discontinue, remove, or suspend any other content posted on JoyShort temporarily or permanently at any time without notice or liability.

2. Ownership, Use Rights, and Intellectual Property

JoyShort and all its intellectual property (including but not limited to text, images, audio, video, software, trademarks, logos, layout designs, and formatting, hereinafter referred to as "Platform Content") are owned by Us, our licensors, or both (as applicable). You may not use them for commercial purposes in any manner without our prior written consent.

All short drama content displayed on this app has been legally licensed. If users discover any infringement, they may report it via [service@joyshort.com], and upon verification, the app will immediately remove the relevant content.

"Intellectual property" refers to the following rights: copyrights, trademarks, domain names, design rights, database rights, patents, and all other types of intellectual property, whether registered or not (anywhere in the world). We and our licensors reserve all rights to any intellectual property related to these Terms.

Nothing in these Terms grants you any legal rights in JoyShort except those necessary to access JoyShort. You agree not to attempt to circumvent or delete any notices on JoyShort (including any intellectual property notices), especially any digital copyright or other security technologies embedded or included in JoyShort.

3. Security Permissions

In the process of providing services to you, JoyShort may need to access the terminal devices you use to access the Services (including mobile phones, tablets, computers, etc.). This is to ensure the smoothness, functionality, and compatibility of the Services. If you choose not to grant the corresponding permissions, we may be unable to provide Services to you. Regarding any personal information involved during device access, we promise to handle it strictly in accordance with the established Privacy Policy and these Terms to fully protect your privacy and security.

JoyShort will periodically push service upgrades based on various factors. Some updates will be automatically deployed in the background, while others may require you to manually install them as guided. If you fail to keep up with updates in a timely manner, the Services may experience issues such as lagging, crashes, or missing features. We cannot guarantee that every device or system will be perfectly compatible with every update, nor can we promise permanent technical support for all devices. Therefore, you must proactively confirm whether your device meets our basic service requirements and prepare accordingly.

During the update installation process, some software functions on your device may be temporarily restricted or disabled for compatibility adjustments or resource optimization. If you do not strictly follow the installation guide, some service functions may not be activated properly, affecting your full use of the Services.

4. Registration and Account

4.1 To use certain features of the platform, you need to register a JoyShort account ("Account"). You agree that all information you submit during account registration or add to your account profile at any time thereafter shall be accurate and truthful, and you shall update it promptly.

4.2 Your Account is unique to you. You are responsible for maintaining the security of your Account and password and restricting access to them, and you agree to be liable for all purchases and other activities conducted under your Account.

4.3 You may delete your Account, but you should understand that once your Account is deleted, you will lose all data (such as purchase/subscription data, viewing data, search history, account information, etc.).

4.4 We reserve the right to disable, suspend, or terminate your Account at any time and for any reason, particularly if you fail to comply with any provision of these Terms.

5. Restrictions on User Conduct

5.1 Unless prohibited by applicable law, you may not:

- Copy, distribute, publicly display, or publicly perform the Services;

- Modify the Services;

- Interfere with or circumvent any function of the Services, including any security or access control mechanisms. If applicable law prohibits you from using the Services, you must not use them.

5.2 You promise that:

- You will not modify or adjust the platform in any form;

- You will access the Services only through official channels provided by JoyShort;

- You will not use automated programs (such as crawlers or bots) to access the platform.

6. Payment Terms

JoyShort is committed to creating a diverse and high-quality experience for you and offers a variety of subscription features. By paying the corresponding fees, you can enjoy exclusive specific services or exciting content.

6.1 Subscription Types:

- Auto-Renewable Subscriptions: Provide convenient and continuous service access, covering flexible cycles such as monthly, quarterly, and annual plans, to meet your needs for different durations and ensure uninterrupted enjoyment of high-quality services.

- One-Time Subscriptions: Provide access to specific content or time-limited specialized services.

6.2 Subscription Fees and Payment Methods:

- Transparent Pricing: The detailed fees for subscription services will be clearly and intuitively displayed to you when you confirm your subscription.

- Payment Authorization: You acknowledge and agree to complete subscription payments through the valid payment method bound to your JoyShort account.

- Payment Protection: If a payment fails, we may have to suspend or terminate your active subscription services to maintain fairness and sustainability.

6.3 Auto-Renewal and Cancellation Rules:

- Auto-Renewal: If you opt for an auto-renewable subscription, your exclusive services will automatically renew before each period ends. The corresponding fees will be deducted from your payment account according to your pre-set payment method.

- Cancellation: If you wish to adjust your subscription plan, you may cancel auto-renewal through JoyShort's self-service functions before the subscription expires; if you have any questions, you may contact customer service. After canceling auto-renewal, the paid subscription services for your current cycle will still continue in full until the end.

- Refund Policy: Unless required by laws and regulations, paid subscription fees are non-refundable. Please carefully confirm your needs before subscribing.

6.4 Changes and Termination of Subscription Services:

- Platform Optimization Rights: We reserve the right to reasonably modify or terminate subscription services at any time based on operational needs, market trends, and other factors.

- Major Change Notifications: In the event of major changes that may affect your rights, we promise to notify you promptly through prominent in-app messages or email to your registered email address to ensure you are fully informed.

- Violation Handling: If you violate these Terms while using subscription services, we reserve the right to terminate your subscription services to maintain a fair and orderly service environment, and paid fees will not be refunded.

6.5 User Responsibilities and Obligations:

- Accurate Information Maintenance: You are responsible for ensuring that the payment information provided during subscription is true, accurate, and valid to avoid payment failures or service interruptions due to incorrect information.

- Account Activity Supervision: You are fully responsible for all activities under your subscription account, including but not limited to operation records and usage. If any anomalies are found, please contact us immediately.

6.6 Dispute Resolution:

If you encounter any disputes or questions regarding subscription services, you may contact us at any time through customer service channels. If a consensus cannot be reached through communication, both parties agree to resolve the matter through legal channels in accordance with the law to safeguard legitimate rights and interests fairly and impartially.

7. Privacy Policy

We are committed to respecting user privacy and may collect, store, use, disclose, and protect your personal information in accordance with our Privacy Policy. The detailed policy can be found in the Privacy Policy, and we encourage you to read it carefully.

8. Changes to Terms

We reserve the right to periodically modify and/or revise these Terms by posting notices and/or other reasonable means. We encourage you to review the revised Terms regularly, as you must comply with them when using the Services. Your continued use of our Services constitutes your acceptance of the revised Terms. Any disputes between you and JoyShort shall be governed by the latest Terms. If you do not agree to the revised Terms, you must stop using the Services.

9. Disclaimer of Warranties

JoyShort makes the Services available "as is" and "as available," which means the platform may have various known or unknown issues or errors. By using the Services, you acknowledge and voluntarily assume all risks. You must exercise caution and use your own judgment during use.

We cannot guarantee that your use of the Services will be uninterrupted, secure, or error-free, nor can we guarantee protection against viruses or other harmful elements. You acknowledge that you use the Services and any materials or content obtained through them at your own risk, and we are not liable for any property losses (such as computer equipment failure, mobile device damage, or data loss).

Regarding all content on the Services, including but not limited to episodes and graphic materials, and related intellectual property, JoyShort does not warrant availability, delivery timeliness, performance, price stability, or timely release. Specifically, we cannot guarantee that creators will release subsequent episodes on time, that works will continue to be displayed on the platform, or that service prices will remain unchanged.

The platform is not responsible for the deletion or failure to save information you upload (such as feedback), nor does it promise to retain such information. Please back up data independently to prevent loss.

JoyShort shall not be liable for service interruptions, abnormalities, or failure to meet your expectations due to factors beyond our control, such as natural disasters (earthquakes, floods, etc.), fires, terrorist attacks, extreme weather changes, national emergencies (public health incident controls), labor disputes, supplier failures (supply interruptions, defective products), government policy adjustments, or compliance requirements.

To the maximum extent permitted by law, we also do not guarantee:

- The Services will meet your personalized needs or that user content you wish to view will be available at all times;

- The Services will operate continuously, stably, promptly, securely, and without errors;

- The results of using the Services or accessing related content will be accurate or reliable;

- The content you submit will be permanently accessible on the platform.

Unless explicitly stated in this Agreement or required by law, JoyShort provides no additional express or implied warranties or guarantees for the Services. Please fully understand and accept these Terms before using the Services to protect your rights and interests.

10. Disputes and Indemnification

10.1 These Terms are governed by the laws of the respective countries where they are applied, without regard to conflict of laws principles. If any provision of these Terms conflicts with the laws of a country, the provisions of that country's laws shall prevail. In such cases, the relevant content shall be modified or reinterpreted in accordance with the law, and the validity of the remaining parts of these Terms shall remain unchanged.

10.2 You are responsible for your use of the platform and shall indemnify and hold harmless JoyShort and its managers, directors, employees, advisors, affiliates, subsidiaries, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees and costs) arising out of or in any way related to:

- Your access to, use of, or alleged use of the platform;

- Your violation of any part of these Terms, any representations, warranties, or agreements mentioned in these Terms, or any applicable laws or regulations;

- Your infringement of any third-party rights, including any intellectual property rights, right of publicity, confidentiality rights, other property rights, or privacy rights;

- Any disputes or issues between you and any third party. We reserve the right to assume the exclusive defense and control of any matter for which you are required to indemnify us (without limiting your indemnification obligations), and in such cases, you agree to cooperate with us in defending the claim.

Although JoyShort always seeks to avoid litigation, the decision to initiate or proceed with litigation rests solely with JoyShort. Your indemnification and cooperation obligations under these Terms shall remain enforceable even if this Agreement terminates or expires.

These Terms take effect from the date of publication and constitute the entire agreement between you and JoyShort.

Our failure to exercise, delay in exercising, or partial exercise of any rights under law or these Terms shall not be deemed a waiver of such rights, nor shall it affect our ability to exercise such rights in the future.

11. Contact Us

If you have any comments or suggestions regarding these Terms or the Services, please email our customer service at: [service@joyshort.com]